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Google: Steve Gregory | 3-16-2015
Great no pressure atmosphere. 2nd vehicle I got from there 1st one ford focus ses). I went back because everytime something came up on my focus , Bruno was there to help me on various issues like get diag fees reduced, to getting wipers changed in my maintenance plan to fixing clips on my bumper under warranty if though it technically wasn't covered. . So I thought I had to give these guys a chance, and I'm so glad I did.
Tom and Bruno were able to work around my crazy schedule by emailing and texting me trucks to look at online that had photos and a virtual tour of every vehicle on the lot. Bruno had a truck ready for me to test drive when I was able to make it in.They went above and beyond by paying off my dodge lease that had 2 months left on it when I finalized the deal. Even installed my all weather mats for me-- I've never had a sales guy get in the trenches and help me out like that before. Bruno went above and beyond showing me everything there is to know about my new F150 including the cool sync system and how to program my fav radio stations in the radio. The newly renovated dealership ( dont forget the free popcorn lol ) combined with the great staff like tom and Bruno make this place my ford spot. I forgot to mention, they were able to get me financed with ford credit even with sub par credit. When my lease is up, i'll def be back here. Thanks so much Tom and Bruno! You guys rock!
Yelp: Linda T. | 12/15/2014
Ann Arbor, MI
I was fortunate to have met David Crisp when my husband leased his car last year. Both David and Briarwood Ford have been excellent since then... in terms of the service department and questions about our vehicles. I was very happy to work with David to lease my new Escape! We ordered the vehicle with all the features that were important to me... and the car is absolutely beautiful! David gave me great advice throughout the entire process. I'm very happy to be a Ford customer!
Cars.com: Kimberly Markey from Saline, MI | March 18, 2015
Top Notch Salesperson - Larry Gakle
Our salesman Larry Gakle was the most professional, friendly, knowledgeable salesman we have every had the pleasure of dealing with. He went above and beyond to be sure we were completely satisfied and found us the perfect vehicle. We will be telling everyone we know about Larry and strongly suggest they go see him personally at Briarwood Ford for their next vehicle. Thanks Larry! The Markey's, Kim and Jim